Learn More About Our Warranty Coverage

Our comprehensive warranty provides robust protection for your plumbing system, combining our own service guarantee with additional coverage from the manufacturer. Here's what you need to know:

• Coverage Duration: Effective for one year from the date of service or installation

• Our Warranty Includes:
• Parts Coverage: We cover any replacement parts required due to defects or issues directly related to our workmanship.
• Labor Coverage: We handle the cost of labor for repairing or replacing faulty parts related to the work we performed.

• Manufacturer's Warranty:
• Extended Parts Coverage; Additional protection on parts provided by the manufacturer, which may extend beyond the one-year period. This often includes coverage for defects in materials or workmanship under normal use.
• Manufacturer-Specific Terms: Each manufacturer's warranty may have specific terms and conditions, such as requirements for registration or installation procedures. We will provide you with the details of these terms as applicable.

• Scope of Coverage: Both warranties apply to issues arising from the work performed and parts provided. Coverage does not extend to damages caused by misuse, accidents, or natural disasters, nor does it include pre-existing conditions or problems resulting from modifications made after our service.

• Claim Process: If you experience any issues, contact Sullivan Plumbing & Heating first for service under our warranty. For manufacturer-related claims, we will guide you through the process or coordinate with the manufacturer as needed.